This TIME Biz Ultra promotion (“Promotion”), the details of which are set out below, is available exclusively to Eligible Customers who meet the Promotion Qualifications and is subject to the applicable TIME General Terms and Conditions and Business Broadband Services Terms and Conditions available at https://www.time.com.my/terms-and-conditions. By subscribing to the Promotion, the Eligible Customer agrees to be bound by these Promotion Terms and Conditions, including the Special Promotion Terms below.

Promotion Information Details

How the Promotion Will Be Provided

The applicable promotional benefit shall be provided in accordance with the approved promotional mechanics for the relevant TIME Biz Ultra plan. Unless otherwise specified:

1. The first month’s bill shall be calculated based on the applicable base price and pro-rated charges from period commencing from the service activation date until the end of the applicable billing cycle.
2. The promotional discount or rebate shall not apply to the initial pro-rated billing period.
3. For a six (6)-month promotional benefit, the full promotional discount or rebate shall apply for six (6) consecutive full billing cycles, commencing from the second (2nd) full billing cycle, subject to the applicable promotional mechanics.
4. Upon expiry of the promotional benefit period, the customer’s monthly charges shall revert to the applicable standard base price for the subscribed plan, unless otherwise stated by TIME.
5. The promotional benefit applies only to the eligible Monthly Recurring Charge (“MRC”) and does not include pro-rated charges, installation fees, device purchases, voice calls, add-on services, taxes, or any other applicable charges, unless expressly stated otherwise.

Special Promotion Terms

1. Product Positioning and Contract Commitment
   1. All TIME Biz Ultra subscriptions are subject to a minimum twenty-four (24)-month contract commitment.
   2. Upon expiry of the six (6)-month promotional benefit period the customer’s billing shall revert to the applicable base price unless otherwise expressly approved by TIME.
2. Transfer of Ownership
   1. Where a Transfer of Ownership (“TOO”) takes place during the promotional benefit period, the new owner shall only be entitled to the remaining promotional benefit available under the original subscription.
   2. The promotional benefit period shall not restart or be extended as a result of the TOO.
   3. Transfer of Ownership after the promotional benefit period – Where a TOO takes place after expiry of the promotional benefit period, including from the seventh (7th) month onwards for a six (6)-month promotion, no further promotional benefit, rebate or entitlement shall be transferred to the new owner.
   4. The service shall continue at the applicable base price, subject to the relevant terms governing the TOO and service subscription.
3. Relocation
   1. Where a customer relocates to a new location with TIME service coverage, the customer may relocate the service to the new location, subject to service availability and technical feasibility.
   2. Where the customer’s existing subscribed bandwidth is unavailable at the new location, TIME may provide the nearest available bandwidth offering, subject to technical feasibility and TIME’s approval.
   3. The customer’s existing contractual commitment and monthly subscription fee shall remain unchanged, regardless of the bandwidth provided at the new location due to service availability or technical limitations.
   4. The customer shall continue to fulfil the remaining contractual commitment and shall be billed in accordance with the existing contract until the expiry of the contract period.
   5. Where the new location is outside TIME’s service coverage, the customer shall remain responsible for fulfilling the existing contractual commitment.
   6. If the customer elects to terminate the service before expiry of the contract period, the applicable early termination charges shall apply.
4. Downgrade
   1. No voluntary downgrade shall be permitted throughout the initial twenty-four (24)-month contract period.
   2. Any downgrade required due to relocation or technical service availability shall be handled in accordance with the applicable relocation provisions and subject to TIME’s approval.
   3. Except where expressly approved by TIME, a customer shall not be entitled to downgrade to a lower bandwidth plan during the applicable contract period.
5. Upgrade
   1. Customers may be eligible for an upgrade from the thirteenth (13th) month onwards, subject to TIME’s prevailing Standard Operating Procedure, product availability and approval.
   2. An eligible customer who upgrades shall be required to enter into a new twenty-four (24)-month contract commitment for the upgraded plan.
   3. The applicable pricing, promotional benefits and terms for the upgraded plan shall be determined based on the prevailing offer at the time of upgrade.
6. Discount
   1. No overlapping promotions shall be permitted.
   2. A customer shall not be entitled to combine the TIME Biz Ultra promotional offer with any other promotional offer unless expressly approved by TIME in writing.
7. Early Termination
   1. If a customer terminates the subscribed TIME Biz Ultra service before expiry of the applicable twenty-four (24)-month contract period, the customer shall be subject to the applicable early termination charges under the relevant service agreement and/or prevailing TIME terms and conditions.
   2. If the termination occurs during the promotion benefit period, the applicable termination charges will be based on the standard/base price.
   3. Any promotional discount, rebate or benefit that has not yet been credited or provided at the date of termination shall be forfeited.
   4. TIME reserves the right to recover any promotional benefit, rebate or discount where permitted under the applicable service terms and conditions.
8. Installation and Activation
   1. The Promotion is subject to successful service installation and activation.
   2. If service installation cannot be completed within the period specified by TIME due to circumstances attributable to the customer, technical limitations, access restrictions or other applicable reasons, TIME reserves the right to cancel or withdraw the application and/or the Promotion.
   3. Coverage and service availability are subject to technical feasibility at the customer’s premises.
9. Equipment
   1. Any router, mesh device, equipment or other device provided with the applicable TIME Biz Ultra plan shall be subject to the specifications, availability and terms determined by TIME from time to time.
   2. TIME reserves the right to substitute, replace or change the equipment model or specifications with an equivalent or suitable alternative where necessary.
10. Priority of Terms
    1. In the event of any conflict, inconsistency or ambiguity between these Special Promotion Terms and the applicable General Terms and Conditions, Business Broadband Services Terms and Conditions or Service Schedule, these Special Promotion Terms shall prevail to the extent of such conflict, inconsistency or ambiguity in relation to the Promotion.

General Promotion Terms & Conditions

This Promotion is outlined in the Promotion Information Details and is available only to Eligible Customers who meet the Promotion Qualifications during the Promotion Period. The Promotion is subject to the following terms and conditions (“Terms and Conditions”). Customers are advised to read these Terms and Conditions together with the Promotion Information Details and the applicable service terms and conditions:-

1. This Promotion is only applicable during the Promotion Period and shall continue until its expiry or unless sooner amended, suspended, withdrawn or cancelled by TIME. TIME reserves the right to cease and/or cancel the Promotion at any time, subject to applicable laws and requirements.
2. This Promotion is not to be construed in any way whatsoever as a contract of sale, exchange, lease, hire-purchase or hire between TIME and the Eligible Customer.
3. The Promotion is only available to Eligible Customers who meet the applicable Promotion Qualifications. Any customer who does not meet the Promotion Qualifications shall not be entitled to the benefits of the Promotion.
4. TIME may change, modify, amend, suspend or cancel the Promotion during the Promotion Period, including the applicable promotional pricing, discount, rebate, promotional period, eligible plans, sales channels or other promotional benefits, subject to applicable requirements.
5. If multiple promotions are available at the same time, a customer may only enjoy one promotional offer unless TIME expressly states otherwise. No overlapping or stacking of promotions shall be permitted unless approved by TIME.
6. TIME reserves the right to refuse, suspend or withdraw the Promotion where the customer fails to meet the Promotion Qualifications, where there is suspected abuse, fraud or misrepresentation, or where otherwise permitted under the applicable terms and conditions or law.
7. Any promotional benefit is personal to the eligible subscription and shall not be exchanged for cash, transferred or substituted, except where expressly provided under these Terms and Conditions or approved by TIME.
8. If the Promotion involves the provision of a monthly rebate, one-off rebate or discount, and the customer terminates the service before expiry of the applicable minimum contract period, the customer shall not be entitled to any unexpired promotional benefit. TIME may recover any discount, rebate or promotional benefit where permitted under the applicable service terms and conditions.
9. No advice or information obtained by a customer from TIME or its directors, officers, employees, agents, suppliers, partners and/or subcontractors, whether orally or in writing, shall create any warranty or obligation beyond those expressly stated in the applicable terms and conditions.
10. TIME reserves the right to revise, amend or modify these Terms and Conditions from time to time. Any revision, amendment or modification shall take effect in accordance with TIME’s applicable notification procedures and shall be binding on the affected customers to the extent permitted by law.
11. Where the Promotion involves the subscription to a new service or plan, all applicable terms and conditions governing that service or plan shall apply in addition to these Terms and Conditions.
12. All personal information provided by a customer is subject to TIME’s Privacy Policy (details of which are available at https://www.time.com.my/privacy-policy).

This promotion (“Promotion”) (details of which are set out below) is available exclusively to Eligible Customers who meet the Promotion Qualifications and is subject to the General Terms and Conditions and Business Broadband Services Terms and Conditions available at https://www.time.com.my/terms-and-conditions. Acceptance of any promotional gifts, vouchers, or rebates by Eligible Customers constitutes acceptance of the Special Promotion Terms.

Promotion Information Details

Promotion Terms & Conditions

This Promotion is outlined in the Promotion Information Details (“Promotion”) and is available only to Eligible Customers who meet the Promotion Qualifications during the Promotion Period. The promotion is subject to the following terms and conditions (“Terms and Conditions”). It is important that customers read these Terms and Conditions carefully together with the Promotion Information Details:-

1. This Promotion is only applicable during the Promotion Period beginning on the start date and shall continue until its expiry or unless sooner cancelled by Time. Time reserves the right to cease and/or cancel the Promotion at any time before the expiry of the Promotion Period without any prior notice.
2. This Promotion is not to be construed in any way whatsoever as a contract of sale, exchange, lease, hire-purchase, or hire between Time and the Eligible Customer.
3. The Promotion is only available to Eligible Customers and is subject to Eligible Customers meeting the Promotion Qualifications. Any customer who does not meet the Promotion Qualifications is not an Eligible Customer and is not entitled to the provision of the Promotion.
4. Time may change, modify, amend or cancel the Promotion at any time during the Promotion Period, including changing, modifying or amending the Value and/or type of gift that is offered, the Value and/or type of voucher offered (including the provider of the voucher), the Value of the discount offered or Value of the cash rebate offered (as may be applicable depending on the type of Promotion). Nothing herein stated shall imply that an Eligible Customer is to receive any other benefit beyond that stated in the Promotion Information Details nor that Time is obliged to provide the equivalent Value if Time changes, amends or modifies the Promotion.
5. If there are multiple promotions available during the same Promotion Period, including this Promotion, and the customer is an Eligible Customer to more than one promotion, the customer must choose only one promotion. A customer cannot make multiple choices of the promotions, nor do anything to secure or gain the benefits offered in multiple promotions. Once the customer has chosen the promotion, the customer is no longer eligible for any other promotions that are available at the same time.
6. Time reserves the right to and may refuse to provide the Promotion to the Eligible Customer regardless of whether the customer is an Eligible Customer and meets the Promotion Qualifications.
7. If the Promotion is the provision of a gift or a voucher from Time, Time’s partners, suppliers or subcontractors, Time and its directors, officers, employees, agents, suppliers, partners and/or subcontractors may provide such gift or voucher on an “as is” basis and without any warranty or condition, whether express or implied, by law or by contract, including warranties as to title, merchantability, fitness for purpose, satisfactory quality, performance, non-infringement of any third party’s intellectual property or proprietary rights or product liability. Should a physical good be obtained as a gift or upon redemption of a voucher, and the customer suffers any form of physical injury or damage, such injury or damage may be claimed against the manufacturer or distributor of the physical good and not against Time, which is deemed not to be a supplier.
8. If the Promotion is the provision of a Monthly Rebate or One-off Rebate or discount (as set out in the Promotion Information Details) to the customer, then if the customer terminates the service agreement with Time before the expiry of the minimum period or if there is no minimum period specified, then twelve months from service activation date, then Eligible Customer shall not be entitled to receive any discount or cash rebate for the unexpired period and Time may seek to recover all earlier provided discounts or rebates on the basis that customer warrants to stay a customer of Time for the minimum period or twelve months (as the case may be).
9. In addition, no advice or information obtained (whether orally or written) by the customer from Time, or its directors, officers, employees, agents, suppliers, partners and/or subcontractors shall create any warranty or right to sue.
10. Time reserves the right to revise, amend, or modify these Terms and Conditions during the Promotion Period and such revision, amendment, and/or modification shall be made available at https://www.time.com.my and is binding on all Eligible Customers. Continued access and use of the service shall be deemed to be your acceptance of the changes and updates to these Terms and Conditions.
11. If the Promotion Qualifications includes the signing up of a new service, then in such a case, all other terms and conditions governing the use of the new service shall apply in addition to these Terms and Conditions.
12. All personal information provided by customer is subject to Time’s Privacy Policy (details of which are available at https://www.time.com.my/privacy-policy).

Capitalised words have the meaning as specified in the Promotion Information Details. If in the Promotion Information Details there are Special Promotion Terms drawn up, then such Special Promotion Terms shall prevail over these Terms and Conditions in the event of conflict, inconsistency or ambiguity.

This promotion (“Promotion”) (details of which are set out below) is available exclusively to Eligible Customers who meet the Promotion Qualifications and is subject to the General Terms and Conditions and Business Broadband Services Terms and Conditions available at https://www.time.com.my/terms-and-conditions. Acceptance of any promotional gifts, vouchers, or rebates by Eligible Customers constitutes acceptance of the Special Promotion Terms.

Promotion Information Details

Promotion Terms & Conditions

This Promotion is outlined in the Promotion Information Details (“Promotion”) and is available only to Eligible Customers who meet the Promotion Qualifications during the Promotion Period. The promotion is subject to the following terms and conditions (“Terms and Conditions”). It is important that customers read these Terms and Conditions carefully together with the Promotion Information Details:-

1. This Promotion is only applicable during the Promotion Period beginning on the start date and shall continue until its expiry or unless sooner cancelled by Time. Time reserves the right to cease and/or cancel the Promotion at any time before the expiry of the Promotion Period without any prior notice.
2. This Promotion is not to be construed in any way whatsoever as a contract of sale, exchange, lease, hire-purchase, or hire between Time and the Eligible Customer.
3. The Promotion is only available to Eligible Customers and is subject to Eligible Customers meeting the Promotion Qualifications. Any customer who does not meet the Promotion Qualifications is not an Eligible Customer and is not entitled to the provision of the Promotion.
4. Time may change, modify, amend or cancel the Promotion at any time during the Promotion Period, including changing, modifying or amending the Value and/or type of gift that is offered, the Value and/or type of voucher offered (including the provider of the voucher), the Value of the discount offered or Value of the cash rebate offered (as may be applicable depending on the type of Promotion). Nothing herein stated shall imply that an Eligible Customer is to receive any other benefit beyond that stated in the Promotion Information Details nor that Time is obliged to provide the equivalent Value if Time changes, amends or modifies the Promotion.
5. If there are multiple promotions available during the same Promotion Period, including this Promotion, and the customer is an Eligible Customer to more than one promotion, the customer must choose only one promotion. A customer cannot make multiple choices of the promotions, nor do anything to secure or gain the benefits offered in multiple promotions. Once the customer has chosen the promotion, the customer is no longer eligible for any other promotions that are available at the same time.
6. Time reserves the right to and may refuse to provide the Promotion to the Eligible Customer regardless of whether the customer is an Eligible Customer and meets the Promotion Qualifications.
7. If the Promotion is the provision of a gift or a voucher from Time, Time’s partners, suppliers or subcontractors, Time and its directors, officers, employees, agents, suppliers, partners and/or subcontractors may provide such gift or voucher on an “as is” basis and without any warranty or condition, whether express or implied, by law or by contract, including warranties as to title, merchantability, fitness for purpose, satisfactory quality, performance, non-infringement of any third party’s intellectual property or proprietary rights or product liability. Should a physical good be obtained as a gift or upon redemption of a voucher, and the customer suffers any form of physical injury or damage, such injury or damage may be claimed against the manufacturer or distributor of the physical good and not against Time, which is deemed not to be a supplier.
8. If the Promotion is the provision of a Monthly Rebate or One-off Rebate or discount (as set out in the Promotion Information Details) to the customer, then if the customer terminates the service agreement with Time before the expiry of the minimum period or if there is no minimum period specified, then twelve months from service activation date, then Eligible Customer shall not be entitled to receive any discount or cash rebate for the unexpired period and Time may seek to recover all earlier provided discounts or rebates on the basis that customer warrants to stay a customer of Time for the minimum period or twelve months (as the case may be).
9. In addition, no advice or information obtained (whether orally or written) by the customer from Time, or its directors, officers, employees, agents, suppliers, partners and/or subcontractors shall create any warranty or right to sue.
10. Time reserves the right to revise, amend, or modify these Terms and Conditions during the Promotion Period and such revision, amendment, and/or modification shall be made available at https://www.time.com.my and is binding on all Eligible Customers. Continued access and use of the service shall be deemed to be your acceptance of the changes and updates to these Terms and Conditions.
11. If the Promotion Qualifications includes the signing up of a new service, then in such a case, all other terms and conditions governing the use of the new service shall apply in addition to these Terms and Conditions.
12. All personal information provided by customer is subject to Time’s Privacy Policy (details of which are available at https://www.time.com.my/privacy-policy).

Capitalised words have the meaning as specified in the Promotion Information Details. If in the Promotion Information Details there are Special Promotion Terms drawn up, then such Special Promotion Terms shall prevail over these Terms and Conditions in the event of conflict, inconsistency or ambiguity.

SALES PROMOTION FOR FIXED DURATION

This promotion (details of which are set out below) is available only to Eligible Customers who meet the Promotion Qualifications during the Promotion Period only and is subject to the Promotion Terms and Conditions available at https://www.time.com.my/terms-and-conditions. Acceptance of the promotion gift, vouchers or rebates by Eligible Customers is deemed to be acceptance to the Promotion Terms and Conditions.

Promotion Information Details

Promotion Terms and Conditions

This promotion is as specified in the Promotion Information Details (‘Promotion‘) and is strictly made available to Eligible Customers who meet the Promotion Qualifications during the Promotion Period and is subject to the following terms and conditions (“Terms and Conditions”).Customers’ attention is drawn to the Promotion Information Details:-

Sales promotion for specified duration

This promotion (details of which are set out below) is available only to Eligible Customers who meet the Promotion Qualifications during the Promotion Period only and is subject to the Promotion Terms and Conditions available at https://www.time.com.my/terms-and-conditions. Acceptance of the promotion gift, vouchers or rebates by Eligible Customers is deemed to be acceptance to the Promotion Terms and Conditions.

Promotion Information Details

Promotion Terms and Conditions

This promotion is as specified in the Promotion Information Details (‘Promotion‘) and is strictly made available to Eligible Customers who meet the Promotion Qualifications during the Promotion Period and is subject to the following terms and conditions (“Terms and Conditions”).Customers’ attention is drawn to the Promotion Information Details:-

This promotion (details of which are set out below) is available only to Eligible Customers who meet the Promotion Qualifications during the Promotion Period only and is subject to the Promotion Terms and Conditions available at https://www.time.com.my/terms-and-conditions. Acceptance of the promotion gift, vouchers or rebates by Eligible Customers is deemed to be acceptance to the Promotion Terms and Conditions.

Promotion Information Details

Promotion Terms and Conditions

This promotion is as specified in the Promotion Information Details (‘Promotion‘) and is strictly made available to Eligible Customers who meet the Promotion Qualifications during the Promotion Period and is subject to the following terms and conditions (“Terms and Conditions”).Customers’ attention is drawn to the Promotion Information Details:-