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If the fibre service is terminated, the Fixed IP service will also be terminated.\u200b<\/p>\n"},{"acf_fc_layout":"xgbps_faq","faq_question":"Is there any implementation charge for Fixed IP?","faq_answer":"<p>There is no implementation charge for Fixed IP. The monthly Fixed IP fee will be added to your existing TIME Fibre Business bill.\u200b<\/p>\n"},{"acf_fc_layout":"xgbps_faq","faq_question":"I already have an existing Fixed IP. If I want to add or reduce the number of IP addresses, can I maintain my existing IP address?","faq_answer":"<p>Yes, you may retain your existing IP when reducing the number of IP addresses, provided you request it during the change process. For increasing from 1 to 5 IP addresses, retaining the existing IP is subject to availability and whether the additional IP range is still available.\u200b<\/p>\n"},{"acf_fc_layout":"xgbps_faq","faq_question":"How can I terminate my Fixed IP?","faq_answer":"<p>To terminate your Fixed IP add-on, please contact us at <a href=\"mailto:care@time.com.my\" target=\"_blank\">care@time.com.my<\/a> or call <a href=\"tel:1800-18-2828\" target=\"_blank\">1800-18-2828<\/a> or <a href=\"tel:+60350212188\" target=\"_blank\">+603 5021 2188<\/a> (overseas).<\/p>\n"},{"acf_fc_layout":"xgbps_faq","faq_question":"What is the difference between WAN IP and LAN IP?","faq_answer":"<p><strong>Fixed WAN IP<\/strong> is a permanent public IP address assigned by the ISP to your internet connection, typically used for remote access and internet-facing services.\u200b<\/p>\n<p><strong>Fixed LAN IP<\/strong> is a permanent IP address assigned to devices within your local network, such as POS, CCTV and servers.\u200b<\/p>\n"},{"acf_fc_layout":"xgbps_faq","faq_question":"Which option is suitable for my business?\u200b","faq_answer":"<p>Depending on your Fixed IP requirements, here are some recommended scenarios:\u200b<\/p>\n<div class=\"support__business-faq-tables mb-3\">\n<table cellspacing=\"0\">\n<tbody>\n<tr>\n<th class=\"center--\" style=\"text-align: center;\">Requirement<\/th>\n<th class=\"center--\" style=\"text-align: center;\">Fixed WAN IP<\/th>\n<th class=\"center--\" style=\"text-align: center;\">Fixed LAN IP<\/th>\n<\/tr>\n<tr>\n<td class=\"center--\">Remote VPN access<\/td>\n<td class=\"center--\">\u2713<\/td>\n<td class=\"center--\">Optional<\/td>\n<\/tr>\n<tr>\n<td class=\"center--\">Remote CCTV viewing<\/td>\n<td class=\"center--\">\u2713<\/td>\n<td class=\"center--\">\u2713<\/td>\n<\/tr>\n<tr>\n<td class=\"center--\">Host a web\/mail\/application server<\/td>\n<td class=\"center--\">\u2713<\/td>\n<td class=\"center--\">\u2713<\/td>\n<\/tr>\n<tr>\n<td class=\"center--\">Static IP for office printer<\/td>\n<td class=\"center--\">\u2717<\/td>\n<td class=\"center--\">\u2713<\/td>\n<\/tr>\n<tr>\n<td class=\"center--\">Static IP for POS, network attached storage or internal server<\/td>\n<td class=\"center--\">\u2717<\/td>\n<td class=\"center--\">\u2713<\/td>\n<\/tr>\n<tr>\n<td class=\"center--\">IP whitelisting by cloud providers or banks<\/td>\n<td class=\"center--\">\u2713<\/td>\n<td class=\"center--\">\u2717<\/td>\n<\/tr>\n<tr>\n<td class=\"center--\">Internal device communication<\/td>\n<td class=\"center--\">\u2717<\/td>\n<td class=\"center--\">\u2713<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<p>As a general guide, Fixed WAN IP is suitable for remote access and internet-facing services, while Fixed LAN IP is suitable for devices within your local network that require a consistent IP address.\u200b<\/p>\n"}],"call_to_action_url":"","call_to_action_text_color":"","call_to_action_text":""},"rebrand_for_business_carousel_slide":{"side_navigation_name":"","selection":"dark","":null,"section_id":"faqs","background_color":"#FFFFFF","for_business_carousel_slide":false},"rebrand_for_business_ookla_verified":{"side_navigation_name":"","selection":"dark","":null,"background_color":"#FFFFFF","ookla_image":false,"title":"Got Questions? 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If the fibre service is terminated, the Fixed IP service will also be terminated.\u200b<\/p>\n"},{"acf_fc_layout":"xgbps_faq","faq_question":"Is there any implementation charge for Fixed IP?","faq_answer":"<p>There is no implementation charge for Fixed IP. The monthly Fixed IP fee will be added to your existing TIME Fibre Business bill.\u200b<\/p>\n"},{"acf_fc_layout":"xgbps_faq","faq_question":"I already have an existing Fixed IP. If I want to add or reduce the number of IP addresses, can I maintain my existing IP address?","faq_answer":"<p>Yes, you may retain your existing IP when reducing the number of IP addresses, provided you request it during the change process. 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If the fibre service is terminated, the Fixed IP service will also be terminated.\u200b<\/p>\n"},{"acf_fc_layout":"xgbps_faq","faq_question":"Is there any implementation charge for Fixed IP?","faq_answer":"<p>There is no implementation charge for Fixed IP. The monthly Fixed IP fee will be added to your existing TIME Fibre Business bill.\u200b<\/p>\n"},{"acf_fc_layout":"xgbps_faq","faq_question":"I already have an existing Fixed IP. If I want to add or reduce the number of IP addresses, can I maintain my existing IP address?","faq_answer":"<p>Yes, you may retain your existing IP when reducing the number of IP addresses, provided you request it during the change process. For increasing from 1 to 5 IP addresses, retaining the existing IP is subject to availability and whether the additional IP range is still available.\u200b<\/p>\n"},{"acf_fc_layout":"xgbps_faq","faq_question":"How can I terminate my Fixed IP?","faq_answer":"<p>To terminate your Fixed IP add-on, please contact us at <a href=\"mailto:care@time.com.my\" target=\"_blank\">care@time.com.my<\/a> or call <a href=\"tel:1800-18-2828\" target=\"_blank\">1800-18-2828<\/a> or <a href=\"tel:+60350212188\" target=\"_blank\">+603 5021 2188<\/a> (overseas).<\/p>\n"},{"acf_fc_layout":"xgbps_faq","faq_question":"What is the difference between WAN IP and LAN IP?","faq_answer":"<p><strong>Fixed WAN IP<\/strong> is a permanent public IP address assigned by the ISP to your internet connection, typically used for remote access and internet-facing services.\u200b<\/p>\n<p><strong>Fixed LAN IP<\/strong> is a permanent IP address assigned to devices within your local network, such as POS, CCTV and servers.\u200b<\/p>\n"},{"acf_fc_layout":"xgbps_faq","faq_question":"Which option is suitable for my business?\u200b","faq_answer":"<p>Depending on your Fixed IP requirements, here are some recommended scenarios:\u200b<\/p>\n<div class=\"support__business-faq-tables mb-3\">\n<table cellspacing=\"0\">\n<tbody>\n<tr>\n<th class=\"center--\" style=\"text-align: center;\">Requirement<\/th>\n<th class=\"center--\" style=\"text-align: center;\">Fixed WAN IP<\/th>\n<th class=\"center--\" style=\"text-align: center;\">Fixed LAN IP<\/th>\n<\/tr>\n<tr>\n<td class=\"center--\">Remote VPN access<\/td>\n<td class=\"center--\">\u2713<\/td>\n<td class=\"center--\">Optional<\/td>\n<\/tr>\n<tr>\n<td class=\"center--\">Remote CCTV viewing<\/td>\n<td class=\"center--\">\u2713<\/td>\n<td class=\"center--\">\u2713<\/td>\n<\/tr>\n<tr>\n<td class=\"center--\">Host a web\/mail\/application server<\/td>\n<td class=\"center--\">\u2713<\/td>\n<td class=\"center--\">\u2713<\/td>\n<\/tr>\n<tr>\n<td class=\"center--\">Static IP for office printer<\/td>\n<td class=\"center--\">\u2717<\/td>\n<td class=\"center--\">\u2713<\/td>\n<\/tr>\n<tr>\n<td class=\"center--\">Static IP for POS, network attached storage or internal server<\/td>\n<td class=\"center--\">\u2717<\/td>\n<td class=\"center--\">\u2713<\/td>\n<\/tr>\n<tr>\n<td class=\"center--\">IP whitelisting by cloud providers or banks<\/td>\n<td class=\"center--\">\u2713<\/td>\n<td class=\"center--\">\u2717<\/td>\n<\/tr>\n<tr>\n<td class=\"center--\">Internal device communication<\/td>\n<td class=\"center--\">\u2717<\/td>\n<td class=\"center--\">\u2713<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<p>As a general guide, Fixed WAN IP is suitable for remote access and internet-facing services, while Fixed LAN IP is suitable for devices within your local network that require a consistent IP address.\u200b<\/p>\n"}],"call_to_action_url":"","call_to_action_text_color":"","call_to_action_text":""},"rebrand_for_business_carousel_slide":{"side_navigation_name":"","selection":"dark","":null,"section_id":"faqs","background_color":"#FFFFFF","for_business_carousel_slide":false},"rebrand_for_business_ookla_verified":{"side_navigation_name":"","selection":"dark","":null,"background_color":"#FFFFFF","ookla_image":false,"title":"Got Questions? 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If the fibre service is terminated, the Fixed IP service will also be terminated.\u200b<\/p>\n"},{"acf_fc_layout":"xgbps_faq","faq_question":"Is there any implementation charge for Fixed IP?","faq_answer":"<p>There is no implementation charge for Fixed IP. The monthly Fixed IP fee will be added to your existing TIME Fibre Business bill.\u200b<\/p>\n"},{"acf_fc_layout":"xgbps_faq","faq_question":"I already have an existing Fixed IP. If I want to add or reduce the number of IP addresses, can I maintain my existing IP address?","faq_answer":"<p>Yes, you may retain your existing IP when reducing the number of IP addresses, provided you request it during the change process. 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